Careers with SERVPRO of Darien / New Canaan

Primary Role: Manage production, office, and marketing functions and all job processes according to SERVPRO procedures. Assign and coordinate duties of all staff. Manage production, office, and marketing staff. Set up and establish job flow, coordinate job requirements, and ensure that job files are complete. Resolve problems quickly as they arise. Perform sales and marketing activities. Ensure that customer needs are met on all jobs. Communicate and establish rapport with commercial, insurance and residential customers. Create a long-term vision for the company by creating long and short-term goals.  Build management team and successfully train them to be self sufficient.

Results Expected: All staff is effectively managed to maximize sales, office, and production efficiency. All job processes are performed according to guidelines. Paperwork is completed in a timely and accurate manner. Established sales and production goals are met or exceeded. Costs are maintained at established rates. Both internal and external communications are timely and effective. Customer relations are maintained and improved. Jobs are completed either meeting or exceeding customer expectations.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Primary Role: Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company. Utilize the quarterly Marketing Media Kit to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring that customer needs are met.

Results Expected: Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed either meeting or exceeding customer expectations.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.